Privacy Policy
At Frame Full of Memories, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms described below.
Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
1. Information We Collect
We may collect the following types of personal information:
Personal Details: Name, email address, phone number, shipping and billing addresses.
Order Information: Details related to your purchases, transactions, and order history.
Payment Information: Secure payment details processed through trusted payment gateways (we do not store your card details).
Technical Data: IP address, browser type, device information, and cookies to improve user experience.
Communication Data: Feedback, queries, complaints, or responses submitted through our contact forms or email.
2. How We Use Your Information
We use your information to:
Process and deliver your orders securely.
Send order confirmations, shipping updates, and customer support notifications.
Improve our website, services, and product offerings.
Send promotional offers or newsletters (only if you have opted in).
Respond to queries, complaints, and support requests.
Prevent fraudulent transactions and ensure website security.
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share data with:
Service Providers: Trusted third-party logistics, payment processors, and IT service providers to complete your orders.
Legal Authorities: When required by law, regulation, or to protect our rights and property.
4. Data Security
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. All payment transactions are encrypted through secure SSL protocols and handled by verified payment gateways.
5. Cookies and Tracking
Our website uses cookies to enhance user experience, remember preferences, and analyze traffic. You may choose to disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
As our valued customer, you have the right to:
Access, correct, or update your personal information.
Request deletion of your personal data (unless required for legal or order-related purposes).
Opt-out of promotional communications at any time.
To exercise these rights, please contact us at ffom.photoart@fmail.com
7. Policy on Complaints and Disputes
If you have any complaints regarding your order, data use, or privacy concerns, please submit your request through our Contact Us form or email us directly. Our team will investigate and respond within 7–10 business days.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Information
For any queries regarding this Privacy Policy, please reach out to us:
- Email: ffom.photoart@gmail.com
- WhatsApp: +91-7427870577
- Address: Kota, Rajasthan, India
