Terms & Conditions
Welcome to Frame Full of Memories. By accessing our website or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
Our website is operated by Frame Full of Memories, specializing in premium frames and art reproductions.
By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
2. Product Information
We strive to display our products as accurately as possible. However, minor variations in color, texture, or finish may occur due to screen display differences or handcrafted nature of items.
All product descriptions, images, and pricing are subject to change without prior notice.
3. Orders & Payments
Placing an order constitutes an offer to purchase, which we may accept or reject at our discretion.
Payment must be completed at checkout through our secure payment gateways.
We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.
4. Shipping & Delivery
We provide nationwide shipping across India. Delivery timelines vary between 5–10 business days depending on location.
Any delays due to unforeseen circumstances (e.g., courier disruptions or natural events) will be communicated promptly.
5. Returns & Refunds
Eligibility: Returns are accepted only for defective or damaged products reported within 48 hours of delivery.
Products must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds will be processed within 7–10 business days once returned products are inspected and approved.
Non-Returnable Items: Custom frames, personalized orders, and clearance items are non-refundable.
6. Order Cancellations
Orders can be canceled within 24 hours of purchase for a full refund.
After 24 hours, cancellations are subject to approval and may incur processing charges if dispatch has begun.
7. Complaints & Disputes
All website content, including images, designs, and text, is the property of Frame Full of Memories and is protected under copyright laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
9. Limitation of Liability
We are not liable for any indirect or consequential losses arising from product misuse, delivery delays, or third-party courier errors.
Our liability is limited strictly to the purchase price of the product in dispute.
10. Changes to Terms
We reserve the right to amend these Terms & Conditions without prior notice. Any updates will be effective immediately upon posting on this page.
Contact Information
For any queries regarding this Privacy Policy, please reach out to us:
- Email: hello@framefullofmemories.com
- WhatsApp: +91-7427870577
- Address: Kota, Rajasthan, India